Thursday, July 19, 2012

We Forgive You for Our Mistake

Once at the University of Victoria library I was told I was being fined for a late book, which puzzled me because I was pretty sure I had returned it on time. I talked it over with the librarian and she was insistent that it hadn’t been returned.  I decided to check the shelf and promptly found the “unreturned” book and brought it over to her.  Instead of apologizing, she actually had the nerve to say, “The fine has been forgiven.”  At least I didn’t have to pay, but I was amazed that she was arrogant enough to forgive me for their mistake that was to my detriment, not theirs.

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